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Patient Resources

Frequently Asked Questions (FAQs)

Frequently asked questions about our facility.

How do I enroll in the facility?
How can I find out who is my Primary Care Manager (PCM)?
How can I obtain results or view my record?
What is the best way to find information about the 96th Medical Group?
My baby was recently born off base. What steps do I need to take so they can be seen?

Where can I fill my prescription?
Under what conditions do patients utilize the main hospital pharmacy as opposed to the Satellite Pharmacy?
What is the most efficient way to get my new prescription filled?
What is the process to refill my prescription?
What if I am out of refills on my prescription?

Don't forget to keep your family's information up to date in DEERS!