Getting Care

Appointments & Referrals

To schedule, cancel, or re-schedule appointments, call 850-883-8600.
You may also schedule appointments through the MHS GENESIS Patient Portal. Ensure you select your Primary Care Manager (PCM) when scheduling an appointment. To learn how to find your PCM, visit our FAQs page.
You’ll need a referral for any care that your primary care manager does not provide, such as urgent, preventive, mental health, or specialty care, you will need a referral. Find out more about how to obtain the necessary referral and authorization.

Contact Us



Emergency: 911

After Hours: Nurse Advice Line (NAL), (800) 874-2273, Option 1

Referral Management Center: 850-883-9174


7:30 a.m. to 4 p.m.

Visit our FAQ page to see closures on readiness training and family days


Medical Administration
Building 2793

Don't forget to keep your family's information up-to-date in DEERS.