Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Family Health

We provide primary health care services to family members of active duty service members, retirees, and family members of retirees. If you haven’t seen your primary care manager in over a year, please schedule an appointment.

When you see your primary care manager, please:

  • Bring a current medication list with you
  • Let your provider know what medication refills are needed
  • Bring a blood sugar log if you are diabetic
  • Bring a blood pressure log if you have hypertension (high blood pressure)
  • Make a prioritized list of any concerns or questions

Important Information

Due to personnel shortages, we do not offer any walk-in services.

We do not offer walk-in infant weight checks or adult/pediatric vitals checks.

Contact Us

Phone

850-883-8600

Hours

Monday – Friday
7 a.m.  – 4 p.m.

Visit our FAQ page to see closures on readiness training and family days, and federal holidays

​Location

Eglin Hospital
Building 2825, First Floor
Don't forget to keep your family's information up to date in DEERS!