Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Specialty Care

Specialty Care at the 96th Medical Group - Eglin Air Force Base consists of Allergy, Audiology and Speech Pathology Services, Cardiology, Chiropratic, Coumadin, Dermatology, Ear, Nose and Throat Clinic (ENT), Exceptional Family Member Program (EFMP), Gastroenterolgy, Nephrology, Nuclear Medicine, Nutritional Medicine, Occupational Therapy, Orthopedic, Oncology / Hematology, Pain Management / Interventional, Physical Therapy, Plastic Surgery, Public Health / Force Health Management, Pulmonary, Sleep Disorders Lab, Urology, and Vascular Surgery / Ultrasound Clinic. For more information, please visit the individual health services.
Don't forget to keep your family's information up to date in DEERS!