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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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News | March 15, 2022

Eglin claims AF Hospital of the Year award

The Air Force Surgeon General announced the 2021 Air Force Medical Service Annual Awards recipients. The awards include both individual and team awards.

The 96th Medical Group at Eglin Air Force Base claimed four awards including Hospital of the Year.

The individual category winners were:

USAF Biomedical Specialist of the Year - Field Grade Category
Lt. Col. William J. Chalmers III

USAF Diet Therapy Airman of the Year
Senior Airman Maylen J. Dumanas

USAF Physician of the Year - Field Grade Category
Maj. Roselyn Jan W. Fuentes

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