The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

During this partial government shutdown, the 96th Medical Group remains open and continues to honor scheduled medical and dental appointments. Our patient appointing service is open and we're still taking requests for appointments. We're doing our best to minimize impact on our beneficiaries and their health care. The hospital’s Operating Room, Primary Care and Specialty Care services are fully operational. Ancillary services (pharmacy, laboratory, radiology) also remain operational. As always, safe, and high-quality health care remain our priority. Please call 850-883-8600 to schedule or cancel appointments. For questions about TRICARE during the shutdown, please visit www.tricare.mil/shutdown.

Getting Care

MHS GENESIS is Here!

The Department of Defense’s new electronic health record, MHS GENESIS, is here at Eglin AFB. MHS GENESIS has replaced TRICARE Online at this facility. 

What is MHS GENESIS?

MHS GENESIS is the new EHR that provides you and your providers with enhanced, secure technology to manage your health information. MHS GENESIS is the single health record for service members, veterans, and their families. >>Learn More about MHS GENESIS

What is the MHS GENESIS Patient Portal?

Along with the new EHR, the MHS GENESIS Patient Portal is a secure website available 24/7 that gives you access to your health information. Through the MHS GENESIS Patient Portal, you can:
  • View health information
  • Schedule appointments
  • Communicate securely with providers
  • Request prescription refills
The MHS GENESIS Patient Portal has replaced the TRICARE Online Secure Patient Portal.

What does this mean for me?

MHS GENESIS and the MHS GENESIS Patient Portal have replaced TRICARE Online, including the patient portal and secure messaging, at this facility.
  • If you had a current TRICARE Online account, it has migrated to MHS GENESIS. No action is necessary by you.
  • If you don’t already have a TRICARE Online account, you can log onto the MHS GENESIS Patient Portal using your DS Logon Premium Account.
  • If you don’t have a DS Logon Premium Account or if you have questions about DS Logon, visit the DMDC website or call 800-538-9552.
Don't forget to keep your family's information up to date in DEERS!